the fine print, in plain words

Help Center

Quick fixes for the problems people run into most on CallMeChat. If yours is not here, email support.

Last updated
September 27, 2026

Camera or mic not working

Your browser needs permission. On a phone, open Settings, find Safari or Chrome and allow Camera and Microphone. On a computer, open the site permissions next to the address and allow both for callmechat.cam, then reload. If a work call or another app has the camera, quit it first.

Calls do not connect or keep dropping

A weak connection is the usual cause. Move closer to your Wi-Fi router or switch between Wi-Fi and mobile data, close other tabs that stream video, and try again. Very old browser versions can also struggle, so update if you can.

The same kind of people keep coming up

Matches are random and reflect whoever happens to be waiting. Try a different time of day; the mix of people online shifts from morning to night.

My coins or follows disappeared

If you used CallMeChat as a guest, your coins and follows were stored on that browser. Go back to the original browser and sign in to attach them to an account. The login page explains the difference.

A purchase did not arrive

Wait a few minutes and reload. If the coins still are not there, email support with the subject Payment, the date, the amount and your receipt number.

How do I get free matches?

New accounts get some, and the Reward Center above the match button gives out more while you stay online. Details are on is CallMeChat free.

How do I put CallMeChat on my phone?

Pin it via Safari on iPhone or Chrome on Android; the CallMeChat app page walks through both.

Changing my nickname or deleting my account

Change your nickname and photo from your profile. Deletion requests go to [email protected] from your account address; leftover coins and VIP days are removed as well.

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